Technology Services

 

As a top tier supplier for the leading IT manufacturers, CIPL is uniquely positioned to provide multivendor technology solutions.


CISIPL provides multivendor services for Servers, Storage, Networks, Imaging & Printing, and Desktop & Mobile Devices, & Software. Our certified technology professionals, experience, and expertise ensure maximum system availability and minimal service disruption to our clients’ infrastructure. CIPL provides one simplified & standardized portfolio of multivendor support services across all technologies; offered uniformly across India. It means maximum system availability and minimal service disruption to our clients’ and partners. And it allows them to maximize the value of technology investments. Our focus is on enhancing the strategic value of our clients’ investment in technology to yield the maximum return on that investment.

 

Training and Certification Standards
CIPL advocates extensive multivendor training and certification to prepare our technicians, engineers, and team leads to work with ticketing systems, solve technical and business specific issues, and increase their ability to resolve issues during the initial visit. Because the contact with the support technicians is often face-to-face, training is also required for customer service skills.

Business Outcomes
• Keep business running by with flexible systems uptime
• Easy to buy – allows flexibility and speed of purchase
• Improve business uptime by leveraging CIPL to solve your issues faster

CISIPL services portfolio
• Installation and Start
• Warranty Services
• Integration & Configuration
• Hardware Support/Call to Repair
• Software Support
• Dedicated On-Site Support
• Service Desk
• Available 24 x 7 x 365